Training

Full Day or Half Day Sessions on the How To Host Uncomfortable Conversations

Target Audience:

Supervisors and emerging leaders in social care and community services

Delivery Format:

In-person or virtual (adaptable)

• Length: 6.5 hours (including breaks)

• Includes: Facilitator-led discussion, group activities, self-reflection, and practical application

By the end of this session, participants will:

1. Understand the importance and impact of uncomfortable conversations in leadership.

2. Explore theoretical foundations: boundary critique, systems thinking, unconscious bias, and personal mastery.

3. Learn and practice tools to navigate emotionally charged, value-based, and high-stakes conversations.

4. Reflect on personal leadership identity and apply insights to workplace challenges.

5. Build confidence in fostering psychologically safe, inclusive team environments.

Materials Provided:

• Participant Workbook (includes Conversation Clarity Cycle, journaling prompts, tools summary)

• Slide Deck